Service DepartmentOur service department is equipped to service all products manufactured and supplied at Morse Sash & Door. We believe in the products we sell, and if there is a problem with them in the field we have the experience to ensure that we offer you the proper resolution. Both of our full time service technicians are certified Andersen DSN & Eagle service providers and have the full backing of both our mill and shipping departments so we are able to provide you with timely and dependable solutions.
We provide:
Warranty & Non-Warranty Service and Replacement parts for Andersen & Eagle windows and doors
Cut Keys, Key-a-Like, & Re-Key locks for Schlege & Emtek locks as well as storm door locks for Andersen/EMCO storm and screen doors
Warranty & Non-Warranty Service and Replacement parts for Therma-Tru units
What manufacture made your window, door, or hardware?
- The manufacture stamp for andersen and eagle is normally on the glass etched in the lower right hand corner of the glass
- Schlege, Emtek, Andersen, & Eagle hardware all have the name stamped on the edge plate or on the hardware casing
When was the product purchased or installed?
- Andersen & Eagle have the date stamp etched in the corner of the glass where the manufacture emblem is located
- door and window hardware will not have a date stamp but a part # will be on the hardware which is will help us identify what product it needs to be replaced with
Link to ANDERSEN PARTS CATALOG
Link to ANDERSEN WARRANTY AGREEMENT
Link to EAGLE WARRANTY AGREEMENT
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